Webinar Series: NABIP Healthcare Fiduciary Certification (NHFC)

When:

Tue, November 3, 2026 – 2:00 pm - 4:00 pm ET
Tue, November 10, 2026 – 2:00 pm - 4:00 pm ET
Tue, November 17, 2026 – 2:00 pm - 4:00 pm ET
times shown are in Eastern Time

** This class takes place across multiple days.

$995.00

NABIP Members save $200.00 on this course.
Click here to become a member.

Description

Course Overview: In this program you will receive essential training to navigate fiduciary responsibilities with confidence. Led by industry experts, this program offers practical knowledge and tools aligned with the Consolidated Appropriations Act. Through focused materials on fiduciary duties and best practices, participants emerge ready to provide informed guidance to their clients in the complex landscape of healthcare benefits.

Learning Objectives

Upon completion of this program, participants will be able to:

Identify and explain the definition, role, and core responsibilities of a fiduciary.
Describe the historical development and ongoing evolution of the fiduciary standard.
Recognize how fiduciary requirements have impacted the retirement industry.
Summarize key legal and regulatory requirements applicable to fiduciaries, including provisions of the Consolidated Appropriations Act (CAA).
Identify regulatory enforcement mechanisms and legal consequences associated with fiduciary noncompliance.
Explain the principles of Behavioral Governance as they apply to fiduciary decision-making.
Apply the Engage, Explore, and Envision stages of the Behavioral Governance framework to fiduciary responsibilities.
Implement fiduciary decisions using prudent process standards and evaluate outcomes through the Execute and Examine phases.
Demonstrate how fiduciary concepts can be applied in real-world scenarios using structured decision tools such as MindMaps.
Identify fiduciary tools and business model changes necessary to effectively operate under a fiduciary standard.

What's Included

Registration for a live interactive three-day coaching series
The Certification textbook
Enrollment in the self-study correspondence program, NABIP Healthcare Fiduciary Certification (NHFC), which includes insurance CE credits. These are self-study credits upon completion of online training materials & passing the final exam. To view credits in your state, click here.

Instructors for this Class

Hugh O'Toole

The intersection of employee financial wellness and employer financial performance is where meaningful change happens — and it's where Hugh O'Toole has spent a career building solutions that move the needle for both.

With decades of experience in retirement services and benefits, Hugh has consistently challenged the status quo, replacing legacy approaches with institutional-grade thinking. As a founding partner of Professional Pensions, Inc. (PPI), he pioneered access to institutional investment products for non-profit employers — a mission that fueled rapid firm growth and ultimately led to PPI's acquisition by Principal Financial Group in 1999.

In 2014, Hugh founded Viability AG LLC, a firm purpose-built to quantify the financial relationship between employee well-being and employer liability — spanning healthcare costs, risk protection, productivity, and engagement. Viability's innovative model attracted the attention of MassMutual, which acquired the firm in 2015. Hugh rejoined MassMutual as Senior Vice President, further expanding the firm's capabilities in this space.

Today, as CEO of Innovu, Hugh is driving a paradigm shift in how advisors and consultants serve employers. Rather than operating in silos across Health & Welfare, Retirement, and Property & Casualty, Innovu's model unifies these disciplines under a Human Capital Risk Management framework. Powered by advanced data aggregation, data science, and behavioral finance, Innovu equips advisors with clean, actionable data to identify targeted interventions — helping employers reduce costs while improving outcomes for American workers.

Outside of his professional work, Hugh is an avid kayaker, hiker, and golfer who enjoys traveling with his family. He is also deeply committed to his church and local community.